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Kevin C. Whelan

Marketing Strategy Advisor and Mentor

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đź‘‹ Welcome.

Digital Strategy Consultant - Kevin C. Whelan

I'm Kevin, a marketing advisor to coworking spaces, online educators, ecommerce brands, SaaS companies, and occasionally others.

I also spend time mentoring marketing consultants on how to run a more enjoyable and impactful advisory practice—something I am passionate about.

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February 25, 2021

Nobody wants to hire the cheapest consultant

If you weren’t healthy, would you go with the cheapest nutritionist you could find?

If you had complicated taxes, would you hire the cheapest accountant?

If you needed to hire a lawyer to defend you in court, how price sensitive would you be?

Being the low-cost option is fine in some industries. But as a consultant, it’s a recipe for failure.

Instead, you want to work with people who have a high need for—and therefore value—what you offer.

When you charge commensurately for the value you create, you can invest the appropriate time, resources, and energy into doing a great job.

When you don’t, you don’t.

Nobody wants to hire the cheapest consultant. Price yourself right and do the best job possible.

February 24, 2021

Assuming success in any niche

Assume you could be successful at serving any audience.

Who would it be and why?

What’s stopping you from working with them?

What research can you do to understand what they need so you can sell things to them to sustain a business?

My guess is you could succeed in serving almost any niche.

Don’t let your mind trick you into thinking one market or another can’t sustain a business. It’s rarely true.

You just need to figure out what you can offer them that they actually want at a price that works for everyone.

February 23, 2021

Does a daily newsletter exhaust you and your readers?

I read on Twitter today from someone I respect that daily newsletters are exhausting for both the creator and the reader.

While I can see how it might seem like the case, I’m not so sure it’s true for everyone.

So, in meta fashion, I thought I’d spill some thoughts in today’s daily post.

As a reader, I’ve personally bought from every single daily blogger I’ve subscribed to. I can count at least 5 or 6 people.

That doesn’t mean it’s the best strategy for everyone, but it makes a compelling case for me personally.

It’s the showing up consistently that matters most. 

Plus, I personally like jumping in and out of people’s daily blog/newsletters whenever something catches my eye. I think you should write content you would want to read.

This is my 108th consecutive post, and I don’t feel exhausted yet. Some days are harder than others, but for the most part, I like it.

My newsletter has a 63% open rate as we speak, albeit my list is small. So I’m not sure if you’re exhausted just yet.

There are a lot of advantages (and downsides) to writing and publishing daily. I wrote about them long before my streak started.

To me, the key to daily writing is to keep it short, fun, and light. To make it sustainable for the long haul.

People will open it when they want, ignore when they don’t. That’s fine.

Ideally, if you write daily, you should make it easy on yourself.  Don’t overthink it, just get your ideas out.

The topics should not too heady most of the time. A mix of opinions, interesting ideas, fun finds, random thoughts, whatever.

As long as it’s interesting to your target market and ties into what you’re selling at least some of the time, it doesn’t really matter what you write.

Writing daily isn’t for everyone. If it’s exhausting for you, try keeping it easy or pick a better cadence for you.

And if people get exhausted reading it, they probably weren’t your ideal clients anyway. Either that, or you’re still figuring out how to connect on a level they care about. Writing daily will help fix that.

Or, you might be better off changing strategies. What do I know. 🙂

But these are my experiences.

February 22, 2021

Knowing when to flex your authority (or not)

As a consultant, you might know a few things. 

You might be the expert in the room most of the time. You might have a lot of experience in the issues at hand.

But sometimes, it’s better to take the learner’s approach. To bring an open-minded approach and not be so certain of your way of doing things. 

There are many ways to get a result. Sometimes, you should go with your tried-and-true method. Other times, you should yield to your client’s intuition.

After all, your clients bring a depth of knowledge about their business and their customers that you may not have. They also bring unarticulated goals and desires along with them.

It’s important to be receptive to those goals and desires, even if they’re not explicitly said. Otherwise, they’ll resent you for not seeing the value in their ideas (because you’ll be blind to the reasons behind them).

The key is knowing when yield and when to stand firm on your approach. You can do that by referring back to the goals often to see if they’re still the same.

Bring your expertise to every engagement, yes. But also bring an open mind and a learner’s mindset.

Goals change and there’s many ways to get to a destination. 

February 21, 2021

How to build an audience (insights by Tim Ferris)

Below is a great Tim Ferris podcast episode from 2015.

He speaks in great detail about the entire topic of audience building—from how to pick an audience to how he would build one again from scratch if he had to, plus much more.

I took a ton of notes on this episode a year ago when I first listened to it. It’s part of what inspired me to focus my efforts on helping marketing consultants level up their businesses with Mindshare.

One of the interesting things he says is that your target market is not your entire addressable market. It’s simply the tip of the spear.

And you should aim to be ubiquitous to them.

If you’re looking to build an audience, I highly recommend giving this a listen from 5:14 onward.

If you’re watching this on my website, the video below will start you there. If you’re catching this via my email list, click here to watch it.

February 20, 2021

Consulting is an intimate game

Consulting is an intimate game.

Your job is to make change in other businesses—often difficult ones.

But in order to do that, you need to work with people.

Most companies have a wide range of stakeholders. Each with varying beliefs, goals, needs, experiences, and motivations.

Your job, first and foremost, is to be a positive collaborator. To act with respect, empathy, and integrity.

In some cases, mistakes have been made before you got there. It’s nobody’s fault, but you need to help correct them tactfully.

Sometimes, new ones get made along the way. Obstacles arise. Stress waxes and wanes. It’s all normal.

And of course, money on the line. There are real stakes. The work means something.

Your job is to perform your responsibilities, yes. But in order for things to work, you need to have trust.

You need to trust your clients and they need to trust you.

Don’t start working with people you don’t trust.

And when you do start working with someone, do everything you can to maintain that trust over time.

Without it, nothing works.

February 19, 2021

By doing less you accomplish more

By doing less you accomplish more.

By doing less, you’re forced to focus exclusively on what you do best.

When you only do what you do best, you’re more competitive.

You can charge more. You do a better job. You get more referrals. You’re not interchangeable. You become rare.

By doing less, you free up time to make your best work even better. You perpetuate your advantages.

You feel less overwhelmed. You enjoy your work because you’re good at it.

You become known for your specific thing. People start tagging you in things and sending opportunities your way.

You become the go-to person on your main thing in people’s minds.

The opposite of all this is also true.

Choose wisely.

February 18, 2021

A visual approach to a marketing plan

Here’s an interesting way to approach the development and visualization of a marketing plan.

It uses four quadrants to lay out marketing channels (and perhaps investment) based on whether a client is looking for a product like yours, and whether the target market is specific or not.

There are lots of ways to organize your marketing plan. This was a useful visualization to perhaps replicate with a client.

 

h/t Tim Suolo who shared Kevin Lord Barry‘s resource on Twitter.

February 17, 2021

The best marketing

The best marketing is plain, straightforward, and non-sensational.

It doesn’t care if you buy or not. It believes in its own product but doesn’t go out of its way to convince you to buy it.

It doesn’t use gimmicky tactics. It doesn’t use hype. It requires no added frills.

It simply states what it is, who it’s for, and what it does. It does so in a creative and interesting way. But that’s it.

The best marketing isn’t cute or clever. It conveys a quiet confidence that speaks for itself.

Of course, the best marketing comes from having a good customer value proposition. In other words, it sells something people actually want to buy.

Solve that and your marketing can be the best kind, too.

February 16, 2021

Minimizing your cognitive load

Today, I stumbled upon a wisdom-packed old blog post by Sam Altman.

The following quote brought me to the article and I thought you might like, too:

Minimize your own cognitive load from distracting things that don’t really matter. It’s hard to overstate how important this is, and how bad most people are at it. Get rid of distractions in your life. Develop very strong ways to avoid letting crap you don’t like doing pile up and take your mental cycles, especially in your work life.

Cognitive load is a knowledge worker’s enemy. It’s what makes you feel scatter-brained and anxious if you don’t keep it under control.

You simply can’t grow your business if you’re mired down by too many small gigs, odd jobs, distracting work, or other low-impact activities.

At best, these things create cognitive load that stresses you out and distracts you from the bigger picture.

At worst, they hold back from achieving your potential.

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